Residents whose homes are flooded and don’t have flood insurance can apply for assistance through FEMA. Volusia County is working with FEMA to set up a location where residents can apply for assistance. If residents are denied, they can appeal the FEMA decision or apply for a loan from the Small Business Administration.

FEMA assistance

More than 15,000 Volusia County residents have already applied for FEMA assistance.

To apply for assistance and get answers to your questions, call FEMA at 800-621-3362. Video relay service and 711 are available at 800-621-3362. Online registration is available at www.DisasterAssistance.gov. Applications are available in English and Spanish.

When you call, have the following information available:

-Your address with ZIP code

-Condition of your damaged home

-Insurance information, if available

-Social Security number

-Phone number where you can be contacted

-Address where you can get mail or email address to receive electronic notifications

Direct deposit: Disaster assistance funds can be sent directly to your bank account. Please provide your bank account type, account number and bank routing number.

Stay in touch with FEMA: When you apply, you will receive a FEMA registration number. Save it. You will need the number whenever you contact FEMA.